Frequently Asked Questions

The city will remove street trees only if they are dead or diseased beyond saving. Street tree removals requested by adjacent property owners for any other reason are allowed only in very limited circumstances. In most cases, these requests require the approval of the Parks and Recreation Commission and, if granted, require that the adjacent property owner arranges and pays for the removal and replacement of the tree with a large, 24-inch box tree.

To discuss street trees, please email us, or call the Maintenance Division at 408-866-2145 between the hours of 7 a.m. and 3:30p.m., Monday through Friday, and ask to speak to the Park Maintenance supervisor.

For new sign installation, please email us or call our Engineering Division at 4080866-2150 between the hours of 8 a.m. and 5 p.m., Monday through Friday.

Assuring that the curbed area is kept free of litter and debris is also essential. Since residential areas are swept once a month, it is important that cars are not parked along the curbed area during the scheduled sweep day. Allowing the street sweeper access to the curb and gutter to remove debris, assists in the mitigation of water.

If there are low hanging branches above the curbed area which prevent the street sweeper access to the curb, please contact the City of Campbell Public Works Maintenance Division at 408-866-2145, between the hours of 7 a.m. and 3:30 p.m., Monday through Friday and provide an address of the location along with your name and telephone number. You can also contact our office by email.

A resident may contact the City and complete a request for an inspection of a sidewalk and/or curb and gutter. If the displaced area meets the City’s criteria for repair, the lift will be ground down or ramped. If this is not feasible, the flag of sidewalk will be removed and replaced with asphalt.

To report an uplifted sidewalk and or curb and gutter please contact the City of Campbell Public Works Maintenance Division at 408-866-2145, between the hours of 7 a.m. and 3:30 p.m., Monday through Friday and provide an address of the location along with your name and telephone number, or email us.

As an option, residents may apply for an encroachment permit with our Engineering Office and hire a contractor at their own expense to remove and replace the section of sidewalk. For more information about our encroachment permit process and applications, please continue reading or come in and visit us at City Hall, located at 70 North First Street in downtown Campbell. We are open from 8 a.m. to 5 p.m. Please note that any work done within the public right of way requires an encroachment permit.

We do continue to maintain the removal and replacement lists should the budget situation improve and the Sidewalk Maintenance Repair Program is reinstated. At that point, the locations listed in the program will be addressed in the order they were received.

West Valley Sanitation District maintains the system from the sewer clean out to the street. To report problems with the sewer clean out or sewer lines, please contact West Valley Sanitation District during their business hours 7:30 a.m to 4:30 p.m. on weekdays at 408-378-2407, or visit their website. For after hour emergencies, call County Communications at 408-299-2507.

Santa Clara County Vector Control is responsible for providing this type of service. You may contact Vector Control at 408-918-4770 or visit their website for more information.

The water feature at Campbell Park, Jack Fischer Park and John D. Morgan Park will start on Friday, May 10, 2024. Water feature hours are M-F from 10 am to 5 pm and Saturday and Sundays from 10 am to 6 pm. 

For concerns relating to the water features, please email us, or call the Maintenance Division at 408-866-2145 between the hours of 7 a.m. and 3:30 p.m., Monday through Friday.

Carts found on private property are the responsibility of the property owner. The property owner has the option of either contacting the store owner or contacting the cart retrieval service to remove the cart from their facility.