FAQs • Campbell, CA • CivicEngage

What is the proper procedure for draining my pool?: Pool water can be drained to the property owner’s sanitary sewer clean out or can be drained in the property owner’s lawn or open ground. Pools cannot be drained into the street or storm drain system. For more information, please read / print the Draining Pools and Spas Brochure provided by the Santa Clara Valley Urban Runoff Pollution Prevention Program.

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Environmental Services

1. Who is the city’s garbage provider? How do I call to begin garbage / recycling service? My garbage and/or recycling were not picked up. Who do I contact?: The city’s garbage provider is West Valley Collection and Recycling, LLC. They are a private company that provides residential (single-family and multi-family) and commercial garbage and recycling collection services. To start or change service, to inquire about why your garbage and/or recycling were not picked up, please contact:
West Valley Collection and Recycling, LLC
1333 Oakland Road
San Jose, CA 95112
Ph: 408-283-9250.

2. What is the city’s recycling program?: West Valley Collection and Recycling, LLC, provides an unlimited curbside-recycling program for single-family residences, multi-family residences, and commercial businesses. Different colored carts are provided for residents and property owners to use. For more information about recycling, please contact:
West Valley Collection and Recycling, LLC
1333 Oakland Road
San Jose, CA 95112
Ph: 408-283-9250.

3. When will my yard waste be picked up?: Yard waste is picked up on the same day as your regular garbage pickup. Yard waste should be put in your yard waste container provided by West Valley Collection and Recycling, LLC. You may contact West Valley Collection and Recycling, LLC at 408-283-9250 for your specific garbage pickup day.

4. I need to dump some large items that are at my home. What can I do?: Please contact West Valley Collection and Recycling, LLC at 408-283-9250 for information regarding disposal of large items. For a fee, you may order a dumpster that will be delivered to and picked up from your home. West Valley Collection and Recycling, LLC, will inform you of the types of items which can and cannot be dumped by this method or you may visit their website.

What Can Go In The Garbage

Normal household refuse
Tree and shrubbery trimmings, flowers, and lumber (no more than four feet in length and 40 pounds in weight) securely tied in bundles at both ends. It is recommended that you recycle the yard wastes. They may be placed out in separate containers on the same day as your regular garbage
Cardboard and wooden boxes folded flat and tied in bundles. However, we encourage you to recycle these materials when possible
Broken glass, wrapped securely in multiple layers of newspaperAnimal wastes, wrapped in newspaper or plastic bags
Empty and dry hazardous materials containers of five gallons or less

What Can Never Go In The Trash

Liquids of any type. The refuse in landfills must be as dry as possible
Hot coals, ashes, or lit cigarettes
Building and construction debris (dirt / rocks, tree trunks, carpets, or large scraps)
Furniture, appliances, or auto parts (water heaters, major appliances, couches/chairs, car bumpers, fenders, engine blocks, batteries, items over 50 pounds)
Household hazardous wastes (paint, solvents, cleaning fluids, motor oil, insecticides, acids, gasoline, pool chemicals, highly flammable liquids, radioactive materials, or toxic chemicals)
Medical waste, including needles / syringes
Fluorescent light bulbs

For more information on what can and can not go in the trash, recycling, and green waste bins, please visit the West Valley Recycles website.

For special pickup of materials, please visit the Santa Clara County Hazardous Waste Program website.

Storm drain violations and illegal dumping are to be reported to one of the following agencies:

City of Campbell Public Works Department
Ph: 408-866-2150
City of Campbell Public Works Maintenance Division
Ph: 408-866-2145
West Valley Clean Water Program
Ph: 408-354-5385
- Report Online at https://www.cleancreeks.org/9/Report-a-Spill

* Please call 911 during non-business hours

7. Why is there only one company who can provide dumpsters / debris boxes for Campbell residents?: The City of Campbell has an exclusive Franchise Agreement with West Valley Collection and Recycling, LLC, to provide this service to its residents. Please contact West Valley Collection and Recycling, LLC at 408-283-9250 to order a dumpster.

8. What is considered Household Hazardous Waste? How can I dispose of this hazardous waste? Who do I contact about household hazardous waste drop off locations?: Household hazardous waste consists of paint, solvents, cleaning fluids, motor oil, insecticides, acids, gasoline, pool chemicals, highly flammable liquids, radioactive materials, or toxic chemicals. Please contact the Santa Clara County Household Hazardous Waste Program at (408) 299-7300 to dispose of these materials. They can give you information about waste drop off locations or you can visit their website for more information. Santa Clara County Household Hazardous Waste

9. What is the proper procedure for draining my pool?: Pool water can be drained to the property owner’s sanitary sewer clean out or can be drained in the property owner’s lawn or open ground. Pools cannot be drained into the street or storm drain system. For more information, please read / print the Draining Pools and Spas Brochure provided by the Santa Clara Valley Urban Runoff Pollution Prevention Program.