Notification of Findings

You will receive written notification of the Chief's findings in the following form,

For Personnel complaint findings:

  • Sustained - The allegation made in the complaint was proven.
  • Not Sustained - The investigation failed to prove or disprove the allegation.
  • Unfounded - The investigation shows that the alleged act did not occur. 
  • Exonerated - The investigation shows that the alleged act did occur, but was justified, lawful and proper under the circumstances. 

For Policy/Procedural findings:

In complaints against Department policy/procedures, the Chief may find the policy or procedure is either appropriate as written OR is in need of revision. Complaints sustained against policy/procedures will be sustained against the Department and not the officers involved. 

Show All Answers

1. What is a Citizen’s Inquiry?
2. What is a Commendation?
3. What is a Citizen’s Complaint?
4. How can I make a Citizen's Commendation, Inquiry or Complaint?
5. How long will a Complaint investigation take?
6. What will happen at the end of the Complaint investigation?
7. Notification of Findings