Recognition of exceptional performance is also a valuable component of the citizen feedback process. Commendations, either verbal or written, are one of the best ways you can let someone know that you appreciate their good work.
Commendations received by the Chief of Police are forwarded to the employee with a copy placed in his or her personnel file. Although our employees don't expect to be thanked for everything they do, recognition of exceptional service is always constructive. Positive feedback lets us know if we are doing a first-rate job.