FAQs • Campbell, CA • CivicEngage

How do I turn in unwanted firearms and ammunition?

Below are the guidelines on how to safely turn in your firearms and ammunition:

1. You MUST be a resident of Campbell to turn in firearms and ammunition to CPD.

2. Place the firearm in your trunk. The Department prefers your firearms to be unloaded. We ask that you do not try to unload the firearm if you do not know how. Let us know if the gun is loaded or unloaded.

3. Drive straight to the police station at 70 N. First Street, Campbell, CA 95008. Do not stop anywhere else beforehand.

4. Leave firearm(s) and ammunition in the trunk and proceed to the CPD reception counter. DO NOT BRING ANY FIREARM(S) OR AMMUNITION INTO THE STATION

5. Notify a Records Specialist of the weapons you would like destroyed.

6. A call will be created for an Officer to safely remove the items from your vehicle’s trunk.

If you are not a Campbell resident, reach out to your local police department or gun range for information on turning in firearm(s) and ammunition. For any questions about the program call (408)866-2121.

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Police

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1. How do I pay a parking ticket?: Parking tickets can be paid online at www.pticket.com, over the phone at 1-800-525-8553 or by mail: enclose your check or money order payable to the City of Campbell, Office of Parking Violations, P.O. Box 11113, San Jose, CA 95103-1113. To avoid a late fee, payment must be postmarked within 21 days of citation issue date. Please write the citation number on the check or money order. www.pticket.com

2. How do I contest a parking ticket?: If you have received a parking citation and wish to request an Administrative Review, go to www.pticket.com. This must be done with 14 days of receiving your citation.
www.pticket.com

3. How can I get a copy of a police report or traffic accident report?

Police report copies may be requested by completing a Police Report Copy Request Form.

The cost for a report is $0.05 per page. The request form can be dropped off, mailed to the Campbell Police Department, 70 North First Street, Campbell, CA 95008, or faxed to (408) 379-7561. PLEASE DO NOT SEND CASH. The Police Department will respond to your request within 10 days.

Suspects or arrestees requesting copies of their arrest report must contact the Santa Clara County District Attorney’s office at (408) 299-7400. The office is located at 70 West Hedding Street, 2nd Floor, San Jose, CA 95110. Police Report Copy Request Form

4. How can I get a copy or view my criminal record?: The Police Department does not provide criminal record information. The information is available through the Santa Clara County Sheriff’s Office Records Division, 55 W. Younger Avenue, San Jose.

5. How do I find out if someone has been arrested?: Call the Santa Clara County Department of Corrections Booking Unit at (408) 299-2305.

6. How do I find out if I have a warrant?: To find out if you have a warrant, you can appear in person at the Campbell Police Department at 70 N. First Street in Campbell. You will need to provide identification. You will then be advised of any warrants and how to take care of them. If you appear in person and it is determined that you have a warrant, you may be arrested.

7. How do I obtain a police clearance letter for immigration or visa purposes?: Police clearance letters are provided for Campbell residents or former Campbell residents. To obtain a clearance letter, for immigration or visa purposes, you must appear at the Campbell Police Department during business hours. You will need to present proper identification such as a driver’s license, birth certificate, or valid passport. There is a fee for this service.

8. Where can I be fingerprinted?

Applicant fingerprinting is available at five convenient locations throughout Santa Clara County. A new Live Scan fingerprinting system enables us to electronically scan fingerprints and send them to the State Department of Justice for a prompt response.

Fingerprinting locations:

Los Gatos/Monte Sereno Police Department
110 E. Main Street
Los Gatos
Phone 408-354-5257
Fingerprinting services are by appointment only.

Santa Clara County Sheriff's Office
55 West Younger Avenue, rooms 371 and 372
San Jose
Phone 408-299-2217
Fingerprinting services are by appointment only.

Santa Clara County Sheriff's Office West Valley Substation
1601 S De Anza Bl, #148
Cupertino, CA
Phone 408-868-6614
Fingerprinting services are by appointment only.

Santa Clara County Sheriff's Office South County Substation
12431 Monterey Road
San Martin
Phone 408-686-3650
Fingerprinting services are by appointment only.

Stanford University Department of Public Safety
711 Serra Street
Stanford
Phone 650-723-9633
Fingerprinting services are by appointment only.

9. How do I retrieve my property from the Police Department?: PROPERTY IS RELEASED BY APPOINTMENT ONLY
To make an appointment for property release, or for additional information, please call (408) 866-2183.

10. How do I turn in found property to the Police Department?

Per Civil Procedure Section 2080.1
Property valued over $100 shall be turned over to the Sheriff or Police Department. It is illegal to keep things you find and not return them to their owner. You must turn property in to the police. We will look for the owner and hold the property for the owner to pick up. Found property can be given to any police officer, or can be brought to the police station 24 hours a day. Found items may not only be lost, but may be stolen or be an important part of a crime police are now investigating.

If items are found in another city, please contact that cities property unit and follow their procedure for turning in found property.

Found property may be claimed by the finder after 90 days.

Items that are “abandoned” are not considered found property therefore, they are not required to be turned in.

Food and unsanitary items shall not be turned in as found property and will not be accepted by the Police Department.

11. Whom should I contact regarding the auction of items confiscated by the Police?: Auctions for the Campbell Police Department are conducted by Property Bureau Incorporated on their website, www.propertyroom.com around the 15th of each month, for a minimum of three days, 24 hours a day.

12. How do I contest a traffic citation?: To obtain information on a traffic citation, contact the San Jose Traffic Court at 1095 Homestead Road, Santa Clara, CA 95050 (408) 556-3000.

13. My vehicle was impounded by the police. How do I get it back?

If your vehicle has been stored or impounded by the Campbell Police Department, you must obtain a vehicle release from the Police Department prior to picking up your vehicle at the tow yard.

You will be required to pay a fee to obtain a vehicle release. The tow company is also permitted to charge a fee for towing services and vehicle storage. To obtain more information concerning the release of your towed vehicle, please contact the police business office at (408) 866-2721. For quicker service, please have your license plate number or vehicle identification number ready.

14. How do I have a citation signed off?

If you have a correctable violation and wish to have the citation signed off, any California Police Officer can sign off the citation. Proof of insurance can only be signed off by the court. San Jose Traffic Court will accept a photocopy of your current insurance card as proof of correction.

The Campbell Police Department signs-off citations Monday through Friday, between noon and 1:00 PM. There is no fee for this service if the citation was issued by the Campbell Police Department. There will be a $15 fee if the ticket was issued by another agency.

If your vehicle is not drivable and is located in the City of Campbell, you may make an appointment for a citation sign-off by calling our Traffic Unit at (408) 866-2177.

Hours:

Monday - Friday

12:00 PM - 1:00 PM

Fees:

Free for Campbell Police Department issued tickets

$15 for non-Campbell Police Department issued tickets

15. How can I report an abandoned vehicle?: It is illegal to park a vehicle on the street for more than 72 consecutive hours. Please contact the Police Department’s abandoned vehicle hotline at (408) 866-2712. Please leave the description, location, license number and how long the vehicle has been parked without moving.
If your abandoned vehicle has been towed, please contact the Police Department at (408) 866-2721 with the vehicle’s license plate number or the vehicle’s identification number.

16. How do I report an illegally parked vehicle?: You can reach the Campbell Police Department’s Communications Division at (408) 866-2101.

17. What can I do about my noisy neighbors?: Any excessive noise such as loud music can be reported to the Police Communications Division at (408) 866-2101 at any time.

18. What are the regulations concerning construction-related noise?: The Campbell municipal code regulates the hours of construction. Construction activity for homeowners working on their own property is allowed Monday thru Saturday, 6am to 7pm; Sundays and Holidays, 8am to 6pm. Construction hours for non-homeowners are Monday through Friday, 8am to 5pm, Saturdays, 9am to 4pm and no construction Sundays and Holidays. Campbell Municipal Code 18.04.052 Hours of construction. To report a construction related noise complaint, please call (408) 866-2130, Monday through Friday 8:00 a.m. to 5:00 p.m. After hours call (408) 866-2101.

19. What can I do about barking dogs in my neighborhood?: Contact the Campbell Police Department Communications Division at (408) 866-2101 during the time the dog is barking.

20. How can I obtain information on sex offenders in my neighborhood?: Megan’s Law sex offender information is available by visiting: www.meganslaw.ca.gov

21. How do I register as a Drug, Sex, or Arson offender?: If you need to register as a Drug or Arson offender, you must appear in person at the Campbell Police Department, 70 N. First Street in Campbell, on Wednesdays between the hours of 9:00 a.m. and 4:00 p.m. Please bring official identification with you.
If you need to register as a Sex offender, the hours are Monday through Friday 8:00 a.m. to 4:00 p.m. No appointment is necessary. Please bring official identification with you.

22. How can I report narcotics activity in my neighborhood?: If you are reporting an emergency or a narcotics crime in progress, call 9-1-1. If you are reporting on-going narcotics activity and would like to remain anonymous, you should call the drug task force at (408) 866-2101.

23. If I am a victim or witness, how can I get emotional and financial support?: Contact the Victim/Witness Assistance Center in Santa Clara County at (408) 295-2656 or the California Victims of Crime Program at (800) 777-9229. www.victim.org

24. How do I report graffiti?: To report graffiti, call the City of Campbell graffiti hotline at (408) 866-2191. If you observe a graffiti crime that is in progress, call 9-1-1.

25. Where can I report illegal dumping?: Please contact the Public Works Department at (408) 866-2145 to have items on public property removed. If you have information regarding who did the illegal dumping, you can reach the Campbell Police Department’s Communications Division at (408) 866-2101.

26. When should I call 9-1-1?

9-1-1 is the number to call when you want to report a life-threatening emergency or a crime in progress. When making a 911 call it is important to stay calm and stay on the line until the dispatcher notifies you that it is okay to hang up.

To report a crime when there is no emergency, call our non-emergency line, (408) 866-2101.

27. How do I get a restraining order?: Contact the Superior Court, Family Division at 170 Park Avenue in San Jose or call the Family Court Clinic, Information Center at (408) 534-5600.

28. What do I do if online incident reporting is not right for me?: If your incident is an emergency, call 911. If non-emergency call 408-866-2101

29. What if an incident happened in another city? Can I file a report using this online police citizen reporting system?: NO, if a crime took place outside of the City of Campbell Police Department please call the police department for that city.

30. What if an incident happened on a state Freeway?: If this took place on a state Freeway please call the Highway Patrol Office nearest you.

31. What is a KNOWN suspect?: A KNOWN suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

32. What if I need to report a stolen vehicle or a lost/stolen license plate?: This type of report must be filed in person with an officer because your signature will be necessary to complete the report. Call 408-866-2101.