Below Market Rate Program

HouseKeys is the City's Below Market Rate Program Administrator.

All inquiries should be made directly to HouseKeys.  
Please visit the HouseKeys website for information on the City's affordable housing program. 
To avoid delays, please fill out an inquiry form (see links below) to obtain a time-stamp for your inquiry. If you are unable to fill out the form, you can contact HouseKeys directly by p
hone: 1-877-460-KEYS (5397) or email:

Tenant Preference Criteria

Consistent with SB 549 (2022, Cortese), the City of Campbell is required to create, and maintain, a webpage providing a copy of the Ordinance, and supporting materials, serving to establish local tenant preference criteria, no later than 90 days after the Ordinance becomes operational. 

The City of Campbell's Tenant Preference criteria were established on October 3, 2006 by City Council Ordinance No. 2074. A summary of the tenant preference criteria is as follows:

  • Priority 1: Income eligible employees of the City of Campbell (for up to ten percent of all affordable units); then
  • Priority 2: Income eligible existing Campbell residents; then
  • Priority 3: Income eligible persons employed within the city limits of the City of Campbell.

The City's Tenant Preference criteria are codified within Chapter 21.24.040 (General requirements) of the Campbell Municipal Code.