Unsolicited Visitors

Not all who knock on your door are strangers. They could be your family, friends, or neighbors. What do you do when it’s someone you don’t know? Do you answer or let them assume no one is home? 

Most people who knock on your door have good intentions. However, some burglars are known to knock on your door to see if anyone is home. If no one answers, they’ll assume no one is home and continue to break in.

We want you to be aware and not worry or panic if someone you don’t know is at your door. You can follow these simple steps to take precaution when interacting when a stranger stops by.  

  • Make sure your doors are locked.
  •  Look through the peephole, security camera, or window.
  •  Tell your children or young teens to never open the door when someone knocks or rings the doorbell. 
  •  If children are home alone, they should never indicate their parents aren’t home. If they feel unsafe, they should call the police right away.
  •  Talk to them through the door.

Don’t feel obligated to open your door. Talking to them through the door or security system is perfectly fine. If they try to get you to open the door for any reason, such as claiming they are hurt, let them know you can call 911 for them. If they claim they are here to service an item in your home, tell them to comeback after they call to set up an appointment. No service company will send someone to your house without notifying you beforehand. (Be aware of phone scams like these as well.)

If the person at the door starts looking through your windows or you witness any other suspicious behavior, notify the police immediately. Having a description of the person or vehicle involved is helpful information. It is always safer to report something, even if it turns out to be nothing. 

If you feel unsafe or unsure about the person at the door, do not hesitate to call us.

Contact Us

  1. Emergencies
    9-1-1 or (408) 378-8161



    Non-Emergencies
    (408) 866-2101



    Abandoned Vehicles


    (408) 866 -2712

    Animal Control 


    (408) 764-0344

    Code Enforcement


    (408) 866-2760

    Graffiti Cleanup


    (408) 866-2191

    Traffic Enforcement


    (408) 866-2177