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Financial Assistance & Resources for Businesses

PAGE LAST UPDATED: November 17, 2020

Santa Clara County Moving into Purple Tier of State's Economic Blueprint Effective November 17

New Restrictions on Capacity Limits Also Effective November 17

On November 16, 2020, the State of California announced Santa Clara County is moving into the Purple Tier on the State's Blueprint for a Safer Economy. This change is effective November 17 at 12:01 AM. The state took this urgent action because like many counties across California, Santa Clara is seeing a significant and rapid spike in COVID-19 cases. The County of Santa Clara released a statement regarding these changes on November 16, 2020. The Public Health Department has provided a summary of changes for reference. Changes include the following indoor activities being closed or reduced:

  • Indoor dining
  • Indoor gatherings 
  • Indoor gyms, fitness centers and pools
  • Indoor family entertainment centers
  • Indoor museums, zoos and aquariums
  • Indoor winery operations
  • Indoor movie theatres
  • Indoor shopping centers and retail establishments must reduce indoor capacity to a maximum of 25%

View the County's Mandatory Directives for Dining, Bars, Wineries and Smoking Lounges for details. 

Indoor Gatherings

Because Santa Clara County is in the Purple Tier, which is the most restrictive tier under the State’s Blueprint for a Safer Economy, all indoor gatherings are currently prohibited. No indoor gatherings are allowed of any kind (including but not limited to worship services, political events, movie theaters, cultural ceremonies, weddings and funerals).  

Capacity Limitations

  • All gatherings and businesses must limit outdoor capacity to allow people to easily maintain six feet of physical distance from one another at all times
  • Industry-specific directives may identify additional requirements to limit capacity

View the updated County Directive on Capacity Limitations by activity type for details. To help businesses determine their capacity limits, the County Public Health Department has provided a tool to help calculate maximum capacity.

Remember to confirm that your facility may open under the State Order.  Where there is a difference between the local County Order and the State Order, the more restrictive order must be followed.  The State also has specific guidance for certain facilities that must be followed in addition to County Directives.

Social Distancing Protocol Required for All Businesses

Under the Revised Risk Reduction Order issued October 5, all businesses must complete a new Social Distancing Protocol in order to operate. Businesses can submit their new protocols here

Businesses allowed to operate outdoors by State and  County Health Orders may do so if business activities can be modified to operate outdoors. To operate outdoors, businesses must comply with California State Industry Guidance, the County of Santa Clara Health Order and Mandatory Directives, the professional standards issued by State Licensing Boards and Bureaus.

Contact Info

For any inquires related to your business or workplace operating under the current COVID-19 regulation in Santa Clara County, call the County COVID-19 Business Call Center at (408) 961-5500, Monday - Friday, 8am-5pm.

Resources

  1. General Requirements
  2. Social Distancing Protocol
  3. Signage
  4. Capacity Limitations
  5. Mandatory Directives

Applicability

All individuals, businesses, and other entities in the County are ordered to comply with the applicable provisions of this Order.  For clarity, individuals who do not currently reside in the County must comply with all applicable requirements of the Order when they are in the County.  Governmental entities must follow the requirements of this Order applicable to businesses, but governmental entities and their contractors are not required to follow these requirements to the extent that such requirements would impede or interfere with an essential governmental function, as determined by the governmental entity, unless otherwise specifically directed in this Order or by the Health Officer.

Obligation to Follow Stricter Order

Where a conflict exists between this Order and any order issued by the State Public Health Officer or the Governor related to the COVID-19 pandemic, the most restrictive provision controls.  For clarity, all individuals and entities must comply with the State Order, any mandatory guidance issued by the California Department of Public Health, any mandatory orders of the Governor, or any other mandatory provision of State law to the extent it is stricter than any provision of this Order.  

Obligation to Follow Health Officer Directives and Mandatory State Guidance

All individuals and entities, including all businesses and governmental entities, must also follow any applicable directives issued by the County Health Officer and any applicable “COVID-19 Industry Guidance” issued by the California Department of Public Health, available at covid19.ca.gov/industry-guidance/.  To the extent that provisions in the directives of the County Health Officer and the guidance of the State Health Officer conflict, the more restrictive provisions apply.

Staying Home is the Best Way to Reduce Risk 

All people are strongly reminded that continuing to stay home as much as possible is the best way to prevent the risk of COVID-19, and therefore trips and activities outside the home should be minimized.  All activities that involve contact with people outside of one’s household increase the risk of getting COVID-19.

Older Adults and Individuals with Serious Underlying Medical Conditions

Older adults (those age 70 or older) and individuals with serious underlying medical conditions (including immunocompromised state, chronic kidney disease, chronic obstructive pulmonary disease, obesity, serious heart conditions, sickle cell disease, and diabetes) are strongly urged to stay in their places of residence except to access critical necessities such as food and medicine.  Adults aged 50 to 69 are encouraged to minimize activities and interactions with people outside their household to the extent practicable.

Telework

All businesses must continue to require workers to do their jobs from home whenever possible. Workers can go into work only to complete the job duties they can’t complete from home.

Positive Case Reporting

All businesses (and governmental entities) are legally required to report to the Public Health Department within 4 hours if they learn that any of their workers are confirmed to be positive for COVID-19. They must also ensure workers alert them if they test positive.

Face coverings must be worn at all times and by all individuals as specified in the California Department of Public Health’s mandatory Guidance for the Use of Face Coverings (“Face Covering Guidance”) and in accordance with any specific directives issued by the County Health Officer. Further, even where not required under State or local guidance and orders, face coverings should be worn to the maximum extent possible (1) when indoors and not in one’s own residence and (2) whenever outdoors and within six feet of anyone outside one’s own household.

Flexible Business Operation Guidelines for All Permitted Businesses

Now that the County Public Health Officer has relaxed operational restrictions for business allowed to operate under State and County Health Orders including retail, restaurant businesses and general business operations to encourage economic recovery during the COVID-19 pandemic, the City Council has authorized relaxation of the City’s development standards and permit processes to temporarily allow greater allowances for business operations. These Guidelines will serve as land use allowances until such time as the County Public Health Officer Order is discontinued or the City determines that such operational expansions are no longer warranted.

Operations on Public Sidewalks - Downtown Campbell

All permitted businesses in the Downtown area are eligible to expand business operations onto public sidewalks provided that enough space can accommodate outdoor business operations and provide access for pedestrians and people with disabilities. Outdoor business activity may be located beyond the applicant’s occupied tenant space and in front of an adjacent tenant space upon the written approval of that tenant. An Outdoor Display (includes all business services) or Outdoor Dining Permit will be required for the creation of or expansion to an existing display/dining area. The application processing fees will be waived. Contact the Community Development Department at planning@campbellca.gov to get started. See the Flexible Business Operation Guidelines for more details.

How to Apply

Contact the Planning Division to get started.

Email: planning@campbellca.gov 

Phone: 408-866-2140

Operations on Private Property - Downtown Campbell

All permitted businesses may expand their operations within private parking lots and private common areas adjacent to their business locations. While no permits are required for outdoor business operations within private parking lots and private common areas, written approval from property owners is required for use of private property. See the Flexible Business Operation Guidelines for more details.

Flexible Business Operation Guidelines - Private Property Beyond Downtown Campbell

These guidelines apply to commercial retail and restaurant businesses located and operated entirely on private property.  Both retail and restaurant businesses are eligible to take advantage of these allowances thereby creating improved flexibility from any previously established land use entitlements received for the particular business. Although these are City-established guidelines, tenants will need property owner permission to implement such allowances. No city permits are required for expansion within private property. More information is available in the Flexible Business Operation Guidelines for Private Property


  1. Loans
  2. Grants
  3. Federal Resources
  4. State Resources
  5. Local Resources
  6. Online Events

SBA Loans Update

COVID-19 Recovery Information in Other Languages

The SBA is providing materials in other languages to help business owners with recovery efforts. Visit SBA.Gov for details.

Paycheck Protection Program Loan Forgiveness Application

The Small Business Administration stopped accepting Paycheck Protection Program applications August 8, 2020. Visit SBA.Gov for other available funding options.

Other Small Business Relief Options Provided by the SBA

Debt Relief

As part of our coronavirus debt relief efforts, the SBA will pay 6 months of principal, interest, and any associated fees that borrowers owe for all current 7(a), 504, and microloans in regular servicing status as well as new 7(a), 504, and microloans disbursed prior to September 27, 2020. This relief is not available for Paycheck Protection Program (PPP) loans or Economic Injury Disaster loans (EIDL). Borrowers do not need to apply for this assistance. It will be automatically provided based on specific criteria. Visit SBA.Gov for more information. You can also contact your lender for details.

Express Bridge Loan

The Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loan or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for decision and disbursement on an Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan. More information is available from SBA.Gov. The Small Business Development Center of Silicon Valley can assist with applying for loans at no cost. You can also contact your lender for details.

Contact Information

For updates on SBA loan information or if you have specific questions, contact the SBA’s District Office in San Francisco:    

You can also contact the Small Business Development Center of Silicon Valley for assistance:

Phone: 408-385-9800

More information about local SBA partners is available by clicking the Local Resources tab below.

Alternatives to SBA Loans

For alternative options to SBA loans, click the "Grants" tab below to learn about small business grants and no-interest and low-interest loan opportunities.

Coronavirus Aid, Relief and Economic Security Act (CARES)

Phase III of the federal government’s financial response to COVID-19, the Coronavirus Aid, Relief and Economic Security Act (CARES) provides $2 trillion allocated for businesses, individuals, federal agencies, and state and local governments. The CARES Act has been designed to distribute capital quickly and broadly. There are a number of provisions that impact small businesses. Visit the SBA’s Small Business Guidance & Loan Resources for a full list of financial assistance options. Specific assistance programs are summarized below. Access the Small Business Owner’s Guide to the CARES Act from the Small Business Development Center. 

Silicon Valley Community Foundation Small Business Relief Fund 

Hosted by Silicon Valley Community Foundation, the Small Business Relief Fund will provide immediate support to struggling self-employed and small business owners. SVCF will partner with Opportunity Fund, California’s largest nonprofit micro-lender, to ensure critical capital remains available to these entities throughout this crisis. More information about the Small Business Relief Fund is available from the Silicon Valley community Foundation.

Opportunity Fund

Opportunity Fund offers simple and affordable loans for business owners who may not qualify for traditional financing. Provide loans to under-served small business owners, including minority and women-owned businesses in low-income communities. Applicants may qualify for between $2,600 to $250,000, depending on the type of loan. Micro loans, which are typically $50,000 or less, may also be available. Loan terms range from 12 to 60 months.

Loans can be used for working capital, equipment purchases, tenant improvements, commercial vehicle purchases (excluding ride share cars), debt refinancing (such as merchant cash advances and tax liens), opening a new location, purchasing another business, and more. Call a loan consultant at 866-299-8173 or visit Opportunityfund.org for more information.

Contact

Michael Thomas, Economic Development Specialist

Phone: 408-866-2192  Email: michaelt@campbellca.gov